Knowledge Graph

The foundation of your natural language experiences starts with how your data is stored. That's why Yext experiences are built on a Knowledge Graph, your own brain-like database that is structured with real-world entities and their relationships. Building out your own Knowledge Graph is easy with a ton of integration options, and is easily structured in the way that best fits your brand and your use cases.

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Delight customers and drive revenue.

Site Search

Transform site visitors into customers and learn more about what matters most to them with a dynamic AI site search on your website.

Location Listings

Capture and convert more local business with location listings. Turn maps, GPS apps, and local directories into your best marketing channel.

Reputation Management

Your online reputation can win or lose you business. Generate, manage, and respond to reviews at scale with Reputation Management from Yext.

Site Search Location Listings Reputation Management

Empower customers and agents to self-serve.

Help Site Search

Enable customers to find instant answers to their support questions via FAQs, guides, tutorials, videos, ebooks, manuals, and more

Case Form Deflection

Decrease case creation by recommending related content based on the issue being raised - right within the case submission form.

Agent Desktop Search

Resolve cases in record time with agent desktop search. Empower agents to drive faster case resolution as they troubleshoot customer issues at scale.

SEO for Help Center

Answer your customers’ questions before they even reach your help site by improving your ranking and presence in search.

In-App Support

Deliver a seamless experience with in-app support. Allowing customers to seek help right within your app makes for a superior user experience.

Help Site Search Case Form Deflection Agent Desktop Search SEO for Help Center In-App Support

Supercharge discovery and conversion.

eCommerce Search

Connect customers with relevant products, services and experiences from search to checkout.

Product and Category Pages

Yext Pages has powerful tools to let you confidently launch, manage, and scale your business, by building stunning detailed product pages that capture high-intent traffic.

Guided Buying Flow

Create an in-person sales experience online that available 24/7. Guide your customers towards the right products or services that align with their individual needs.

Where to Buy

Make it easier for customers to find your products by connecting your physical and digital storefront.

PIM for Everything

Tailor product data in bulk to easily update information wherever customers shop your inventory.

Product Feeds

Effectively manage all of your product data in one place and easily share details to third-party marketplaces.

Product Reviews

Build shopping excitement and trust that fosters more purchases.

Conversational Commerce

Turn each interaction into a long-lasting relationship by connecting better with shoppers at every step of their customer journey

eCommerce Search Product and Category Pages Guided Buying Flow Where to Buy PIM for Everything Product Feeds Product Reviews Conversational Commerce

Boost employee productivity and satisfaction.

Employees need company information to do their jobs. Make it easy, fast, and fun to find with AI-powered workplace search solutions from Yext.

Build a world-class search experience.

Build on the Yext platform for a fully custom AI search experience — fast. With SDKs, APIs, and robust documentation, the Yext Answers Platform provides the building blocks to create a bespoke search experience.